All orders are processed and shipped within 3 business days of receiving the order. Please note that orders are not processed on weekends or holidays.
2. Shipping Time
The estimated delivery time will depend on your location and the courier service. Standard delivery times within India typically range from 3-7 business days.
3. Shipping Locations
We currently ship to all locations within India. However, delivery is subject to the availability of our courier service provider in your area. Certain remote or rural areas may not be serviceable.
4. Shipping Charges
Shipping charges are calculated at checkout and may vary based on the delivery location, the weight of the package, and the shipping method selected.
5. Delays Due to Natural Calamities
While we strive to deliver your order on time, unforeseen circumstances like natural calamities (floods, earthquakes, etc.) may cause delays. In such cases, we will inform you of the expected delay and work to ensure the earliest possible delivery.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS, which you can use to track the status of your delivery.
7. Contact Information
If you have any questions or concerns regarding your order, please contact our customer support at [help@coalourandthreads.com] or [+91-8420267533].
8. Changes to Shipping Policy
We reserve the right to update this Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting to this page.